NEURELECT PRIVACY POLICY

This Privacy Policy explains how Neurelect, LLC (“Neurelect,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you use our platform, software, applications, tools, data products, and related services (collectively, the “Services”).

We only collect information that is necessary to provide and improve our Services.

1. INFORMATION WE COLLECT

Personal Information You Provide

When you register for or use our Services, we may collect:

• Contact details (name, email address, phone number, mailing address)
• Account credentials
• Organization or campaign information
• Communications you send to us

Payment Information: We do not directly collect or store payment card information. All payment processing is handled by Stripe, a third-party payment processor. Please refer to Stripe’s Privacy Policy for information on how they handle your payment data.

Information Collected Automatically

When you access our Services, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• IP address and general location data
• Usage data (pages visited, features used, time spent)
• Log data for security and monitoring purposes

Location Data

If you use our mobile applications (such as walk tracking features), location data is processed on your device and is not transmitted to or stored on our servers. We do not collect or retain GPS location data from your device.

2. HOW WE USE YOUR INFORMATION

We process your information for the following purposes:

• Providing, operating, and improving our Services
• Processing transactions and managing your account
• Communicating with you about your account and our Services
• Security monitoring, fraud prevention, and system integrity
• Compliance with legal obligations
• Analytics to improve user experience

3. DATA STORAGE AND SECURITY

We implement industry best practices and security measures to protect your information:

• Data is stored on secure servers with encryption
• Daily backups are performed to ensure data integrity and availability
• Logging and monitoring systems are in place for security purposes
• Access controls limit who can view or modify your data

While we strive to protect your information, no electronic transmission or storage system is 100% secure. We cannot guarantee absolute security.

4. DATA SHARING

We do not share your personal data with third parties for marketing or commercial purposes.

We may share information only in the following limited circumstances:

• With your explicit consent
• With service providers who assist in operating our Services (bound by confidentiality obligations)
• To comply with legal requirements, court orders, or government requests
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets (with notice to you)

5. DATA RETENTION

We retain your information for as long as necessary to:

• Provide you with the Services
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Maintain business records as required by law

When you request account deletion, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

6. YOUR PRIVACY RIGHTS

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and associated data
• Opt out of certain communications
• Request a copy of your data

To exercise these rights, contact us at contact@neurelect.com.

7. DO-NOT-TRACK SIGNALS

Our Services do not currently respond to “Do Not Track” browser signals. We process data as described in this Privacy Policy regardless of such signals.

8. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will delete it promptly.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Maintain session information
• Remember your preferences
• Analyze usage patterns
• Improve our Services

You can control cookies through your browser settings, though disabling them may affect functionality.

10. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. DISCLAIMER OF LIABILITY

WHILE WE IMPLEMENT REASONABLE SECURITY MEASURES, NO METHOD OF ELECTRONIC TRANSMISSION OR STORAGE IS 100% SECURE. WE CANNOT AND DO NOT GUARANTEE THAT YOUR INFORMATION WILL NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR ADMINISTRATIVE SAFEGUARDS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEURELECT SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT, OR DESTRUCTION OF, YOUR DATA OR INFORMATION RESULTING FROM:

• Hacking, cyberattacks, or other unauthorized intrusions
• Data breaches beyond our reasonable control
• Your failure to maintain the security of your account credentials
• Actions of third-party service providers
• Transmission errors or interruptions

YOU ACKNOWLEDGE THAT YOU PROVIDE YOUR INFORMATION AT YOUR OWN RISK. BY USING OUR SERVICES, YOU AGREE THAT NEURELECT’S LIABILITY FOR ANY DATA SECURITY INCIDENT SHALL BE LIMITED AS SET FORTH IN OUR TERMS OF SERVICE.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new “Last updated” date. Continued use of our Services after changes constitutes acceptance of the revised policy.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Neurelect, LLC 463688 SR 200, Ste 1-660 Yulee, Florida 32097 contact@neurelect.com